About

Rowan Alba Limited is a relatively new (September 2005) company limited by guarantee with full charitable status. It arose from the Novas services in Scotland. Although the company is relatively new, the staff and board have ten years experience of developing and managing new and existing services.

Rowan Alba Limited has continued its core business; that of high quality service provision to individuals in need.

Intervention services, such as floating support can do much to reduce the likelihood of individuals becoming homeless. We also recognise that for people who have been homeless for a long time, it can be difficult if not impossible, to break out of their patterns of behaviour. We believe that such individuals also deserve excellent services, and thus the Thorntree Street service offers a home for life to those who otherwise, would be living out their days on the street or in a hostel, but most certainly nothing that they could call home.

All services are based on individual need, and this is reflected in the care planning and review process, with the individual right at the centre. Support is offered on a non judgmental basis, and motivational interviewing techniques employed by support staff can offer support in an enabling way, with service users drawing on their own capabilities to deal with their situation.

In order to offer the highest possible quality of service, we require the best possible staff. We adhere to rigorous recruitment policies, and offer training tailored to the individual staff member, as well as our ongoing commitment to the attainment of the appropriate SVQ qualifications for all staff.